As mentioned elsewhere on this site, our parent company BAUM Retec AG filed for bankruptcy protection in November 2017. The company in Germany closed in early January 2018, and is no longer providing warranty service or assistance.
BAUM (USA) Inc. remains open at this time, and continues to provide warranty service and support for BAUM products it has sold. Unless otherwise instructed by bankruptcy administrators to stop providing support, BAUM (USA) Inc. continues to provide technical support and service products it has sold. We will continue to do so for as long as we have spare parts in stock.
We apologize in advance for any inconvenience this may cause anyone in future.