Official Company Statement
BAUM (USA), Inc. February 16, 2018
We are sorry to inform our customers that BAUM (USA) Inc. is closed for business. By end of day on February 16, 2018, our phones and email addresses will be updated to reflect that the company is now closed, and direct you to contact firstname.lastname@example.org.
Company leadership in Germany continues to work on finding a solution that will allow the company to resume business operations. If that happens, it’s possible that BAUM (USA) Inc. will reopen too. We will update this notice if anything changes. BAUM (USA) Inc. no longer has the resources or the people to continue business operations, and will close its doors by end of day on February 16, 2018.
Some important information:
1. If you have sent a BAUM product to us for service, we will conclude all necessary work and return your device to you.
2. Customers in need of technical support should send an email to email@example.com. This email box is being monitored by BAUM staff in Germany who can assist you.
3. Service work on VarioUltra will continue to be available, but must be coordinated through firstname.lastname@example.org. Customers will be responsible for shipping charges in all cases.
4. This web site will remain available for the balance of 2018, with access to all our support pages.
We are sorry about this outcome, and for any inconvenience it may cause.
The BAUM USA Team